Are you passionate about providing exceptional customer service in a healthcare environment? Do you have the compassion, communication, and efficiency required to support patients and their families? Legacy Clinics Rwanda is looking for dedicated and talented individuals to join its growing team. We are currently accepting applications for three positions: Billing Officer/Cashier, Help Desk Officer, and Call Center Officer.
1. Billing Officer / Cashier
Responsibilities:
Manage patient billing and payments promptly and accurately.
Maintain thorough and organized transaction records.
Assist patients and families with billing inquiries.
Ensure a seamless and error-free billing experience for all patients.
Required Qualifications:
Degree in Business Administration, Finance, Accounting, or a related field.
Strong numerical and analytical skills.
Excellent communication and interpersonal abilities.
Attention to detail and commitment to precision.
2. Help Desk Officer
Responsibilities:
Greet patients and visitors with warmth and professionalism.
Answer questions about services and appointments.
Guide patients and visitors to departments within the facility.
Maintain an organized, welcoming, and clean reception area.
Required Qualifications:
Degree in Business Administration, Hospitality, Customer Service, or a related field.
Strong interpersonal and communication abilities.
Friendly and approachable demeanor.
Ability to work in a team and adapt quickly.
3. Call Center Officer
Responsibilities:
Answer inbound calls promptly and professionally.
Book appointments and manage patient queries.
Maintain accurate call records and patient data.
Provide information about services offered by Legacy Clinics.
Required Qualifications:
Degree in Business Administration, Communication, or a related field.
Strong verbal communication and listening skills.
Ability to manage multiple calls and requests efficiently.
High level of professionalism and empathy for patients and families.
Job Opening Details
Opening Date: June 21st, 2025
Application Deadline: June 27th, 2025, 1:00 PM
How to Apply
If you have the required qualifications and are passionate about making a difference in Rwanda’s healthcare sector, apply online via the official Legacy Clinics website at:
www.legacyclinics.rw
Instructions:
1. Click on the Careers section of the website.
2. Follow the application instructions.
3. Submit your application before June 27th, 2025, at 1:00 PM.
Why Choose a Career at Legacy Clinics Rwanda?
At Legacy Clinics Rwanda, you’ll be part of a patient-focused team dedicated to excellence in healthcare. We value precision, compassion, and teamwork. By joining us, you can expect:
Opportunities for professional growth and skill development.
Competitive salaries and benefits.
An inclusive work environment that prioritizes collaboration and respect.
The chance to make a real difference in the lives of patients and their families.
Legacy Clinics Rwanda is more than a medical facility — it is a beacon of hope and quality service. Every role within our organization plays an integral part in shaping patient experience. If you have a strong sense of responsibility, an eagerness to learn, and a genuine desire to help others, we invite you to apply.
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